SHIPPING, RETURN POLICY AND WARRANTY
WE SHIP TO CANADA, PLEASE CALL FOR RATE QUOTE
YOU CAN PICK UP YOUR GAME FROM OUR SHOP YOURSELF, OR WE CAN DELIVER IT WITHIN A 50 MILE RADIUS OF OUR SHOP FOR A FEE . ALSO, WE WORK WITH SEVERAL SHIPPING COMPANIES THAT SHIP NATIONWIDE.
EMAIL OR CALL US WITH YOUR ZIP CODE AND WE WILL SHOP FOR THE BEST POSSIBLE RATE FOR YOU. PLEASE CONSIDER ALL THE SHIPPING RATES ARE ONLY DELIVER TO THE DOOR, CURBSIDE, HOWEVER INSIDE DELIVERY IS AVAILABLE FOR EXTRA COST.
WE COMPLETELY WRAP THE GAMES IN BUBBLE WRAP AND STYROFOAM, AND THEN INSTALL THE GAME IN A BOX AND PLACE IT ON A PALLET AND SECURELY STRAP IT DOWN TO AVOID ANY DAMAGE THROUGH SHIPMENT.
We accept returns within 15 days of the arrival of your game. Buyer is responsible for the shipping cost of both ways back and forth. The game warranty includes only replacement parts.
Since we are far away form you, we only offer parts warranty however we have a very good tech support team and we help our customers to change the parts easily. Warranty only includes parts replacement.
Please consider that we make every effort to package the game so well that the chance of damage is slim. However, when a shipment leaves our shop, we do not have any control over the behavior of the shipping company's employees, or the exact arrival time of the game. Many times the Tracking Arrival Time is Not Accurate, and depending on the area in which you are located, or other factors, such as weather, may affect delivery times. Therefore, we can not take responsibility for the high cost of shipping returns, due to customer refusal because of Late Arrival.
However, Guaranteed Delivery Time Shipping is Available for Extra Charges.
UPON ARRIVAL OF YOUR ARCADE GAME, PLEASE TAKE A LOOK AT THE PACKAGING IF YOU SEE SIGN OF DAMAGES OPEN IT IN FRONT OF THE DRIVER AND MAKE SURE THE GAME IS NOT DAMAGED, IF THE GAME IS DAMAGED PLEASE DO NOT ACCEPT THE DELIVERY AND CALL 314-481-4316, RETURN THE GAME AND WE WILL SEND YOU ANOTHER ONE. IF YOU DO NOT SEE ANY SIGN OF DAMAGES THE DRIVER WILL NOT WAIT.
UNFORTUNATELY, AS SOON AS YOU ACCEPT THE DAMAGED GAME, THE TRUCKING COMPANY IS NOT RESPONSIBLE FOR ANY DAMAGES.